Anna has extensive experience working in housing having started in 1984. She has worked for housing associations and local authorities and her passion has always been for doing things better. As such, this includes setting up a rent payment incentive scheme, training the police on how to deal with ASB and managing the mobilisation of a new repairs contract. Helping others to do things better then became part of Anna’s role as a consultant and trainer for TPAS, which gave her a national platform for encouraging tenant empowerment. Supporting improvement became further embedded in Anna’s approach as she then became a Housing Inspector for the Audit Commission. Anna then worked at CIH as Director of Consultancy supporting over 50 different organisations to get better at what they did.
Anna will be leading the consultancy service and working with a team of nationally renowned experts who will make a real difference to the housing sector.