The Real Costs of Evictions – What Are They?

Evicting tenants is certainly not an easy job – but can anyone really answer this: what are the associated costs in carrying out these often long and difficult actions? Anna O’Halloran, MD at Just Housing Group has been unearthing and spotlighting the fact that there is currently no evidence available in the social housing sector …

Commercialism and social housing – and other things we are scared of

By Anna O’Halloran,  Consultancy Managing Director Recently I was fortunate enough to attend a conference all about commercialism in housing, well that’s what it was called. To me, it could just as easily have been called ‘innovation in housing’ or ‘doing the right thing in housing’ as that’s what all the speakers were talking about. …

Rent Arrears – is there a different way

By Anna O’Halloran,  Consultancy Managing Director What can we do differently to engage our customers* and collect the money? Over the last two or three years I’ve worked with around 40 different organisations, all of whom had a really great appetite to do something different to collect the money. When I say something different I …

Operating costs – the big challenge

By Anna O’Halloran,  Consultancy Managing Director How can the sector be better at what it does if it can’t spend more money? That seems to be the greatest challenge at the moment. And it’s not just about the rent cuts forcing reduction in services, it’s also about the cost of Universal Credit – the cost …